An innovative solution to simplify customer digital identification processes
Published in Digital Voice on 06/16/2023
Euronovate Group, a leading digital transformation and trust services company and provider of software and hardware solutions for digital onboarding and electronic signatures, today announces wID, the platform for digital onboarding and customer identity verification – Know Your Customer (KYC) – designed to provide companies and public administrations with a new solution for the identification processes of their customers and users. wID offers a perfect user experience while respecting the protection of sensitive data and information.Digital identification processes are now widely recognized by the
European Union and in non-EU countries as a valid alternative to ordinary procedures, traditionally carried out in the presence of public institutions and bodies, and today they follow a rapidly growing trend: in fact, it is expected that the global market for digital identities will reach over 70 billion dollars by 2027.
Euronovate Group’s new solution, wID, fits right into this scenario and allows companies and users to carry out digital onboarding, both face-to-face and remotely, in compliance with KYC (Know Your Customer) regulations for customer identity verification, while enabling customizable workflows and accelerating the creation of digital identities with the aim of reducing churn rates.
“Right from the beginning, we built our company around the customer's needs – begins Fabio Gatti, Euronovate Group CTO, who has headed the Padua competence center since its origins -; a philosophy that has not changed over time. We talk with hundreds of companies every day trying to understand their needs and consequently we create an application, as well as the hardware (there are around 200,000 tablets installed and 1 million graphometric signatures recorded every day by the company). We take care of dematerialization to make processes fluid and safe, respecting the legal regulations of the single context and with the maximum possible sustainability". At the heart of Euronovate's analysis, in fact, is the objective of reducing not only the environmental impact of the solutions but also that relating to the way of working. “A cultural change, also linked to the strong activity of analysis and the use of artificial intelligence as a tool to automate processes and free people, who can dedicate themselves to building more value”, Gatti declares.
Padua Competence Centre grew in its ten years of life and it is today the place in which our strategy is implemented, the heart not only of technological development but also of our hardware skills for the whole group”.
“With wID we wanted to revolutionize the approach to digital identification, exploiting the advantages of a versatile platform capable of responding to the specific needs of different sectors in an efficient and secure way, with a significant impact in terms of sustainability. Reduction of archiving costs, time savings, dematerialization and consequent CO2 reduction are the four major areas that wiD, thanks to digital document management, feeds and which we hope will help accelerate the digital transformation of multiple contexts, starting from insurance, banking, finance, healthcare and retail” – commented Fabio Gatti, CTO of Euronovate Group. The platform provides a back-office web console that allows operators to view and access the list and details of the onboarding processes performed by users, including the information collected, the results of biometric checks and multimedia content such as images of ID documents or video recorded for presence verification and facial recognition. Process automation and the ability of wID to integrate into systems already in use by companies, thanks to API/REST, facilitate the initiation and management of processes from a single interface, guaranteeing a fluid and highly customizable user experience for a multitude of fields of application, from banking to insurance, from healthcare to retail, from school to travel.
